Terms of Use

By using Township of Langley websites, social media and other platforms, and their channels, you agree to be bound by the Township’s Terms of Use, Code of Conduct, Privacy Policy (collectively the “Terms of Use”), and the applicable platforms’ terms and conditions, and all applicable laws.

The Township of Langley may modify or amend the Terms of Use without notice at any time. As such, it is important that you read these Terms of Use on a regular basis so that you are aware of any such changes. 

Township of Langley websites, social media and other platforms are not an official statement of the Township of Langley's policy, law, practice, services, or procedure, and should not be construed as such. They are intended to supply general information for the Township of Langley, or obtain information as stated in the privacy policy.

While an effort is made to post only accurate information, the Township of Langley does not guarantee that the information posted is always current or correct. The Township of Langley does not warrant or make any representations as to the quality, content, accuracy, or completeness of the information, text, graphics, links, and other items contained on its platforms. The Township of Langley makes no warranties, expressed or implied, as to the accuracy of the information for any purpose, or to results obtained by individuals using the information, and is not responsible for any action taken in reliance on the information contained herein / therein.

Township of Langley websites, social media and other platforms may contain links to other internet sites. Such external websites, social media and other platforms contain information created, published, maintained, or otherwise posted by institutions or organizations independent of the Township of Langley. The Township of Langley does not endorse, approve, certify, or control external websites, social media and other platforms and does not guarantee the accuracy, completeness, efficiency, timeliness, or correctness of the information located on those external platforms. Reference herein to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favouring by the Township of Langley.

Communications made through any Township of Langley website, social media, email, messaging system, video conferencing, or other platform is for convenience only and shall not be deemed to constitute legal notice to the Township of Langley or any of its officers, agents, agencies, employees, or representatives with respect to any existing or potential claim or cause of actions or for any other purpose.

The Township of Langley does not guarantee a response to every question or comment received through its platforms. The Township of Langley’s liking, following, messaging, or sharing of content should not be interpreted as any kind of endorsement.

When you engage on Township of Langley platforms, you are subject to Township Terms of Use and Code of Conduct and also the applicable terms of use from that specific platform provider. For more information, consult the applicable platform provider.

The Township of Langley is not responsible for any personal information or other information you post on public platforms. By submitting content to any Township of Langley platform, you understand and acknowledge that this information is available to the public and as such, is considered a public record.

Code of Conduct

The Township of Langley provides websites, social media and other platforms so the public has convenient online options to be informed of Township of Langley information and engage in online conversations. We encourage comments and questions with a goal of making our platforms a source of factual information, and a space for respectful discourse. Our small team of moderators do their best to answer questions, clarify confusion, and point people to resources. We encourage users to search on our website to find the information you seek.

People should feel respected and safe on our platforms. That’s why we have and enforce Terms of Use, Code of Conduct, and moderate comments. The following guides the conduct for posting comments on Township of Langley websites, social media and other platforms to promote a safe and effective forum for all community participants.

Because ours are platforms people turn to for facts, we hide or delete third-party links that point people to anything other than Township information, credible news, or research sources. Similarly, we remove comments that contain claims that cannot be easily verified by trustworthy sources. We welcome fair comments about policies but not disparaging remarks about individuals.

Please note that while we try to respond to questions, we are not able to reply to or moderate every inquiry. We encourage users to search on our website to find the information you seek. As such, people should not take publicly made comments posted on our site as true or supported by the Township of Langley.

The Township of Langley monitors its websites, social media and other platforms and will take any action it deems appropriate, including hiding or deleting posts, locking posts (disabling comments), providing a warning, blocking/suspending/banning user access, or informing law enforcement in alignment with the Terms of Use and Code of Conduct. If you see something that bothers you, tell us about it. We will do our best to investigate all complaints and will take action if appropriate.

We reserve the right to edit our posts for clarification or remove comments that abuse the following conditions:

a) Be Respectful: All users must be respectful of others, especially when disagreeing with others. Users must also be courteous to everyone, even those whose opinions you may disagree with. We encourage healthy debate, but please express your opinion about a person’s ideas, not about them personally. Comments that are racist, hateful, sexist, homophobic, slanderous, insulting, threatening, and/or contain abusive, obscene, indecent or offensive language (this includes emojis) will not be tolerated and will be removed immediately.

b) Be Honest: Use your real name. Comments and posts using pseudo names or anonymous names are not permitted. Be clear on your role or understanding of a topic – discussions should be transparent, open, and honest. Do not plagiarize content from others (comments where the sender is not the author).

c) Be Relevant: Comments should stay on the topic of the original post. Comments that take an extreme or inappropriate tangent from the conversation may be removed to encourage and facilitate effective discussions relevant to the original posted topic.

d) Be Accurate: Comments that make unproven, unsupported, or factually inaccurate claims (e.g., false statements conspiracy theories, or other misinformation or disinformation) may be clarified or removed.

e) Follow The Law: Users must follow the laws governing copyright and fair use or fair dealing of copyrighted material owned by others. Always get permission from rightful owners of content. Material that advocates illegal activity or discusses illegal activities with the intent to commit them, are prohibited. Do not post comments that are contrary to the principles of the Canadian Charter of Rights and Freedoms, or encourage conduct that may or would constitute a criminal offence or give rise to civil liability, or that otherwise violates any local, provincial, national or international law or regulation anywhere in the world.

f) Do Not Make Personal Attacks: Users must abstain from defamatory and hateful speech against Township elected officials, employees, the Township overall, or other members of the public, including defamatory, abusive, harassing or hateful remarks, and must not make unproven or unsupported accusations against individuals or organizations.

Do not identify or comment about any publicly elected representative or candidate regardless of their political affiliation, whether those comments are supportive or critical (we discuss policies, not people).

Do not invade anyone’s privacy or include identifying or personal information about someone.

Personal remarks, about other users, including negative remarks about their age, disability, gender, gender expression, gender identity, ethnicity, race, nationality, religion, sexual orientation, intelligence, character, appearance, health, mental health, education, or any other personal characteristic are not appropriate and will not be tolerated and will be removed immediately.

Posts, comments and discussions intended to criticize, ridicule or attack other users personally are not allowed and will be removed immediately.

g) Do Not Post Offensive Content: Users must not post profane, obscene, vulgar, or otherwise offensive content. Users must not display words, information, or images that are profane, obscene, vulgar, graphically violent, graphically sexual, harm minors in any way, exploit images of children, or are otherwise objectionable. This includes URLs of sites that display such words, images, or information.

h) Do Not Post Spam or Advertisements: Spam, including advertisements, links to businesses/products, excessive links, links that contain code, personal political statements, and repetitive comments on multiple and often unrelated posts, will be removed.