Skip to Content
  • News
  • Events
  • Careers
  • Contact Us
MyTownship

Township of Langley Logo Township of Langley Logo

Contact Us
  • Services
    View all
    • Animals and Pest Control
    • Business
    • Bylaw Services
    • Emergency Services and Safety
    • Garbage, Recycling and Green Cart
    • Online Services
    • Property Taxes
    • Report a Problem
    • Sustainability
    • Transportation and Roads
    • Water
    Report a Problem
    Report a ProblemHow can we help?
  • Parks &
    Recreation
    View all
    • Activities and Programs
    • Facilities and Arenas
    • Get Involved
    • Parks, Trails and Amenities
    • Recreation Registration
    Recreation Registration
    Recreation RegistrationDiscover our programs and activities for all ages.
  • Arts &
    Culture
    View all
    • Community Events
    • Grants and Incentives
    • Learning, Classes and Programs
    • Libraries
    • Museum and Heritage
    • Public Art
    • Ask a Question
    salishan Place by the River
    salishan Place by the RiverExplore Fort Langley’s new facility.
  • Building &
    Development
    View all
    • Building
    • Capital Projects
    • Development
    • Engineering Forms and Guides
    • Environment
    • Trans Mountain Expansion Project
    Development information
    Development informationAccess guides, policies, bylaws, forms, and other information.
  • Connect
    View all
    • Ask a Question
    • Contact Us
    • Freedom of Information and Data Use
    • Get Involved
    • Locations, Maps and Data
    • News, Events and Media
    • Report a Problem
    • Stay Connected
    • Accessibility
    Careers
    CareersExplore our employment opportunities.
  • The Township
    View all
    • About the Township
    • Economic Investment and Development
    • Elections
    • Grants and Incentives
    • Mayor and Council
    • Notice of Claim
    • Plans, Reports, and Strategies
    • Social Sustainability
    • Township Divisions
    • YNJ Langley Airport
    Public Engagement
    Public EngagementLearn about and engage with us on a variety of topics.

HomeServices
  • Facebook
  • Twitter
  • LinkedIn
  • Email

Curbside Collection in Winter Conditions

Back to Search

For changes to garbage, recycling or green cart collection schedules during extreme weather events, visit our News page for the latest updates.

Every year, winter rolls around and brings rain, snow, and ice along with it. This can pose challenges for curbside collection, from frozen items stuck inside Green Carts, to streets being missed due to wintry road conditions. To help ensure your materials are picked up on collection day, we’ve compiled a few tips.

1. Ensure your containers are visible and accessible for collection crews.

Collection crews know there are materials to collect only when they can see and access them. Clearing snow from carts and sidewalks allows crews to access your garbage, Green Cart, and recycling containers. Collection vehicles are not equipped to dig out materials from snowbanks.

2. Wrap or bag food scraps in paper to assist emptying.

During periods of sub-zero temperatures, it is not uncommon for moisture rich materials to freeze to the bottom or sides of your Green Cart. While collection staff make every effort to fully empty bins, materials frozen to your cart may be left behind. To assist your cart to fully empty, consider wrapping moisture rich materials in newspaper, use paper bags designed for food waste, or place them in a cereal-type box before placing them in your Green Cart.

3. Park your vehicle on your property whenever possible.

Vehicles edging into the middle of the road or along the sides of cul-de-sacs reduce the turn-around area for collection vehicles. If there is insufficient turn-around space, crews will be unable to access the area and collect materials.

Do

Don't

4. Sign up for weekly reminders and service alerts.

Residents can sign up for weekly collection reminders via e-mail, phone call, tweet, or digital calendar by entering their address in the widget below and clicking the green ‘Get a reminder’ button. This system will remind you what to set out for pick up the night before collection, adjusts to the holidays, and includes information on Township programs.

Residents who sign up for weekly reminders also receive service alerts. If collection delays are experienced during weather events, the Township notifies affected properties with this system. Alerts are specific to your area, meaning you won’t be notified of issues on 196 Street if you live on 202 Street.

This web-based service is provided by Recollect/Open West Systems Inc. Visit the Recollect Privacy Policy.

5. Follow Sierra Waste’s blog during weather events.

Updated throughout the day, sierrawaste.ca/blog posts information regarding the areas and collection streams (recycling, organics, garbage) missed. If your area is not listed and you experience a missed pick up, report it at 604-530-3939.


What to do if your materials are missed

Collection staff make every effort to collect materials as originally scheduled, however, inclement weather can make some areas unsafe to service, posing risks to residents and/or personal property. While passenger-type vehicles may be able to get in and out of unserviceable areas, collection trucks err on the side of caution.

Missed recycling

Leave your blue box, yellow bag, and grey box at the curb until the end of the week. Collection crews will return if conditions improve later in the week. Residents can report improved road conditions by calling Sierra Waste Services Ltd. at 604-530-3939.

If recycling has not been collected by the end of the week, please remove your recycling from the road and set it out again on your next collection day. If your recycling containers are full, the use of other containers, such as a Rubbermaid-style bin, will be accepted temporarily during the inclement weather period. Materials must still be sorted when placed in additional bins – one bin for containers, one bin for paper, and one bin for glass bottles and jars. Recyclables set out in plastic bags are not accepted.

Missed Green Cart

Green Carts are normally collected before garbage carts on collection day. If severe inclement weather causes collection delays and because garbage is collected every other week, collection may shift to garbage priority mode with Green Carts collected later that day if time permits. If your Green Cart was not collected by the end of your scheduled day, leave your cart at the curb for one additional day. If your Green Cart remains unemptied by the end of the second day, please pull it in and set it out on your next collection day.

Missed garbage cart

Leave your garbage cart(s) and any bags or cans with Extra Garbage Stickers out until they are collected, or you receive further instruction from Township staff. Crews will attempt to access your property as soon as road conditions improve. Residents can report improved road conditions to Sierra Waste Services Ltd. at 604-530-3939.

Engineering Division

604-532-7300
opsinfo@tol.ca

Subscribe

  • News
  • Services
    • Animals and Pest Control
      • Audible Bird Scare Devices
      • Dog Licences
      • Mosquito Control
      • Rodent Control
    • Business
      • Business Licences
        • Applying for a Business Licence
        • Business Licence Directory
        • Fraser Valley Inter-municipal Business Licence
        • Seasonal Food Truck Business Licence Requirements
      • Business with the Township
        • Property Disposition
        • Procurement Forms and Links
      • Economic Investment and Development
      • Film Production
    • Bylaw Services
      • Bylaws
      • Disputes and Adjudications
      • Parking Regulations
        • Automated Licence Plate Reader (ALPR)
      • Pay a Bylaw Notice
      • Property Use Regulations
      • Report a Complaint
      • Report a Fireworks Use Complaint
    • Emergency Services and Safety
      • COVID-19
        • Business Info and Links
        • Community Info and Links
        • Facility Status
        • Frequently Asked Questions
        • Health Info and Links
        • Mayor's Messages
        • Media Releases
        • Protecting Yourself
        • Recreation Facilities Status
      • Fire
        • Accreditation
        • Administration and History
        • Emergency Management
          • Keep Cool in Langley
        • Fire Halls
        • Paid-call Firefighters Opportunities
        • Public Safety and Community Risk
          • 2022 Fire Safety Initiatives
          • Business Licence Fire Inspections
          • Fire Safety Tips
          • Fireworks
          • Incidental Outdoor Burning Permits
          • Outdoor Cooking
          • Public Safety and Community Risk Programs and Events
      • RCMP
        • Police Offices
    • Garbage, Recycling and Green Cart
      • Cart Collection Program
        • Apartment
        • Garbage Cart
        • Green Cart
        • Single Family Home
          • Cart Sizes and Rates - Single Family Home
        • Submit a Cart Request
        • Townhome
          • Cart Sizes and Rates - Townhome
      • Collection Calendars
      • Garbage
        • Extra Garbage Stickers
        • Illegal Dumping
        • Private Collection Services
        • Waste Services for Rural Properties
      • Green Cart and Compost
        • Backyard Composting
        • Multi-Family Composting Programs
      • Household Hazardous Waste
      • Large Item Pick Up
      • Recycling
        • Centralized Collection
        • Curbside Collection
        • Recycling Ambassador Program
        • Recycling Container
        • Recycling Program Frequently Asked Questions
        • Recycling Resources
        • Recycling Stations Rental
      • Take It Back
    • Online Services
      • MyTownship
    • Property Taxes
      • Changing Your Address Information
      • Home Owner Grant
      • Payment Methods
      • Permissive Tax Exemption
      • Property Assessment
      • Property Inquiry System
      • Property Tax Deferment Program
      • Property Tax Rates
      • Tax Sale
    • Report a Problem
      • Ask Us a Question
      • Community Cleanliness
        • Garbage, Recycling, Green Cart Request
        • Graffiti or Vandalism on Public Property Request
        • Illegal Garbage Dumped Request
        • Illegal Soil Dumping or Soil Removal Request
        • Street Sweeping Request
        • Weeds and Over-Grown Vegetation Request
      • General Bylaw Inquiry
      • Parking Issue Request
      • Parks, Trails, and Trees
        • Parks Request
        • Trails Request
        • Trees Request
      • Roads and Transportation
        • Pothole Issue Request
        • Road Safety Request
        • Snow and Ice Control Request
        • Street Lights Request
        • Street Sweeping Request
        • Weeds and Over-Grown Vegetation Request
      • Sanitary Sewer Request
      • Unauthorized Secondary Suite
      • Water and Drainage Systems
        • Drainage Request
        • Water Exemption Permit Application
        • Water Quality Request
    • Sustainability
      • Agriculture
      • Business Sustainability
      • Climate Action
        • Climate Action Projects
          • Builder Forum Series
          • Community Forest Management Strategy
          • EV Charger Expansion
          • EV Outreach Videos
          • LED Streetlights
          • Portable water station and misting tent
          • Sustainability Grant Pilot Program
        • Climate Change 101
        • Investing in Climate Action
      • Corporate Sustainability
        • Responsible Program
      • Education and Outreach
        • Neighbourhood Nature
      • Gardens
        • Garden Smart
        • Langley Demonstration Garden
        • Rain Gardens
      • Green Buildings and Step Code
      • Natural Areas
        • Invasive Species
      • Recycling in the Community
        • Public Spaces Waste Management Program
        • Red Dot Campaign
        • Township-wide Garage Sale
      • Transportation: Electric Vehicles
      • Water Wise
    • Transportation and Roads
      • Parking Regulations
      • Snow and Ice
        • Seniors' Winter Guide
      • Traffic Cameras
      • Traffic Impacts
      • Transportation
        • Cycling Routes
        • Electric Vehicles
    • Water
      • Connecting to the Municipal Water Supply
        • Integrated Stormwater Management Plans
      • Creeks and Streams
      • Flooding
      • Private Well Network
      • Provincial Advisory for Control of Flowing Wells in the Township
      • Provincial Licencing Requirements for Groundwater Users
      • Water Emergency Plan
      • Water Quality
      • Water Restrictions
        • Can I Water Today?
      • Water Wise
Subscribe to page updates

Township of Langley footer logo

Civic Facility
20338 - 65 Avenue
Langley, BC V2Y 3J1

Phone: 604-534-3211

Contact Us

  • Resources

    • Careers
    • Maps & GeoSource
    • Media Inquiries
    • MyTownship Account
    • Online Services
    • Open Data Portal
    • Traffic Impacts
  • Our Websites

    • Township of Langley
    • salishan Place - Arts, Culture & Heritage Ctr
    • Economic Development
    • Langley Airport (YNJ)
    • Tourism Langley

Connect with us

  • View our Facebook Page
  • View our Instagram Page
  • View our Twitter Page
  • View our YouTube Page
  • View our LinkedIn Page

Subscribe to Newsletter

Copyright © 2022 Township of Langley

  • Accessibility
  • Privacy & Freedom of Information
  • Terms of Use
  • Sitemap
  • Website Feedback

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.