New Online Registration System

Please create an account sign-in for our new system starting any time after 9:00am on February 25 at tol.ca/recregister. If you have previously registered for a Township recreation program or activity, please use the same email that we already have on file.

If you have an active one-month; three-month; or one-year Active Pass, your account will be uploaded to the new system, along with your pass. In addition, clients with registration transactions in the last six months will have their account information uploaded. All users will still need to set up a MyTownship sign-in for their account using the same email that we have on file. MyTownship sign-ins can be created at tol.ca/recregister starting February 25.

All users will need to set up a new MyTownship sign-in upon their first purchase in the new system, or by visiting tol.ca/recregister starting February 25. Currently, there are over 50,000 accounts in our system, with some records carrying outdated information.

Receipts, confirmations, contracts, waitlists, and class updates are all sent by email in the new system.

If you can’t find an answer to your question in our frequently asked questions, please email your question to prinfo@tol.ca, or call any of our community, cultural, or recreation centres:

• Aldergrove Credit Union Community Centre
  604-857-4299
• George Preston Recreation Centre
  604-530-1323
• Langley Centennial Museum
  604-532-3536
• W.C. Blair Recreation Centre
  604-533-6170
• Walnut Grove Community Centre
  604-882-0408
• Willoughby Community Centre
  604-532-7598
• Willowbrook Recreation Centre
  604-532-3500

Our current system is no longer being supported. This new user-friendly system developed by B.C.-based PerfectMind offers enhanced customer service by making it easier for you to register for recreation programs and activities.

We recommend using a modern web browser such as Chrome, Firefox, Safari, or the new Microsoft Edge for the best experience. Popup blockers need to be disabled for registration.

Registration opens for spring programs and summer camps on March 3 at 9:00am at tol.ca/recregister, or in person and by phone at any township community, cultural, or recreation centre.

We encourage you to access the new online registration system to complete your registrations at tol.ca/recregister. Our customer service team will be striving to complete in-person and over-the-phone transactions as quickly as possible. We appreciate your patience during this time. Phone lines may be busier than usual.

If you’re using a mobile device, you can find the search filters in the new system by clicking the small blue icon at the top right (highlighted in yellow in the image). The blue icon is immediately to the right of “Select an Activity”.

Go to tol.ca/recregister starting March 3 at 9:00am and use the search tools available in the new system to browse and find the programs and activities that you’re interested in. Once you open a program or activity listing, you can click on the register button and follow the on screen instructions to register.

Drop-in classes will open for online registration 23 hours before class time. This allows clients to reserve a spot for popular classes such as Cycle and Zumba. Simply sign in to the online system, find the class, and complete your registration to reserve your spot. You will still need to check-in at the front desk on arrival.

Many programs and activities have a maximum capacity, which means they may be full. If you add yourself to the waitlist online, we can notify you if a spot becomes available.

When a spot becomes available, you will be notified using either the phone or email on file in your account. Once you receive confirmation that a spot is available, you must confirm your spot within 24 hours.

Receipts, confirmations, contracts, waitlists, and class updates will be sent to your email from communication@perfectmind.com.

We follow industry standards when setting ages for most of our courses. All participants must have a birthday in the system to be recognized within the required age range. You can update your account in the system to add a birthday if you don’t have one previously entered. If you or your child is not in that age group, please contact a Recreation Programmer in person at the community, cultural, or recreation centre where the program is located for permission to register.

Please contact any of our community, cultural, or recreation centres, either by phone, or in person to withdraw from a course.

Please contact any of our community, cultural, or recreation centres, either by phone, or in-person to transfer to another course.

Yes. You can register in person or by phone, however we encourage clients to use our online registration system for speed and efficiency at tol.ca/recregister starting March 3 at 9:00am. Registration for winter programs and spring break camps before March 30 is only available in person and by phone at any of our community, cultural, or recreation centres.

Yes. The Township of Langley follows industry standards in protecting your personal information in the system.

You have two options to pay when registering online; you may use a credit card, or you may purchase an account credit in person at any Township community, cultural, or recreation centre and use that credit to complete an online registration.

If you can’t find an answer to your question in our frequently asked questions, please email your question to prinfo@tol.ca, or call any of our community, cultural, or recreation centres:

• Aldergrove Credit Union Community Centre
  604-857-4299
• George Preston Recreation Centre
  604-530-1323
• Langley Centennial Museum
  604-532-3536
• W.C. Blair Recreation Centre
  604-533-6170
• Walnut Grove Community Centre
  604-882-0408
• Willoughby Community Centre
  604-532-7598
• Willowbrook Recreation Centre
  604-532-3500

Yes. Membership cards for Active Passes, external trainers, Tot Romps, and Grade 6/7 dances will be required on each visit. Alternatively, download the Stocard app on your phone, upload your pass, and then scan it each visit.

Credits will remain on your account until you use them in person, by phone, or online.

You are able to update your mailing address using the My Info section of your account when you sign in to our online registration system. To update your email address, please visit any of ourcommunity, cultural, or recreation centres.

A new family member can be added in person, or by phone at any of our community, cultural or recreation centres. You can also update your family details using the My Info section of your account when you sign in to our online registration system.

No. Please contact W.C. Blair Recreation Centre at 604-533-6170 to complete the application and registration process.

Please contact any of our community, cultural, or recreation centres, either by phone, or in-person to cancel a post-dated payment.

If you can’t find an answer to your question in our frequently asked questions, please email your question to prinfo@tol.ca, or call any of our community, cultural, or recreation centres:

• Aldergrove Credit Union Community Centre
  604-857-4299
• George Preston Recreation Centre
  604-530-1323
• Langley Centennial Museum
  604-532-3536
• W.C. Blair Recreation Centre
  604-533-6170
• Walnut Grove Community Centre
  604-882-0408
• Willoughby Community Centre
  604-532-7598
• Willowbrook Recreation Centre
  604-532-3500