Web Streaming Troubleshooting Tips

Access the Township of Langley Council Agenda and Meeting system 

Video Streams

To watch a video stream for a live or archived meeting:

  1. Navigate to a meeting on the Calendar tab using either the list view or calendar view.
  2. Click the appropriate link in the Video column, if it's available.

Note: If the video link is not available for an active meeting, refresh your browser.

Video streaming typically requires the use of media plugins. While the necessary plugins will often come pre-installed, you may need to install or enable plugins to watch streaming video. We recommend installing the Adobe Flash Player and Microsoft Silverlight plugins if they are available for your system.

While we recommend certain platforms and web browsers, many other operating systems and web browsers can successfully stream videos. For example, Mozilla Firefox and Google Chrome are both known to work on many platforms. Not all features are available to all web browsers on all platforms.

Recommended platforms and browsers:

  • Windows 7, Windows 8 (using Internet Explorer 8 or newer), Windows 10
  • Mac OS X, version 10.6 or newer (using Safari 6 or newer)
  • iOS, version 6.0.1 or newer
  • Android, versions 4.4+ (using Google Chrome). For Android version 4.0 and older, on-demand video is supported on many devices. Live streaming is only supported if the Flash plugin is installed.

Note: Browser plugins and popup blockers can interfere with playback. Beta and pre-release versions of operating systems and web browsers may not be supported.

The Calendar Tab

The Calendar tab displays meetings in a specified date range for selected meeting bodies, using the criteria entered in the Search textbox.

There are two available views: List and Calendar view.

List view

  1. Enter search criteria (keywords) in the Search textbox (optional).
  2. Select a date range from the Date Range drop-down menu.
  3. Select a department from the Departments drop-down menu.
  4. Select the notes checkbox to include agenda and minutes (action) notes. The basic info checkbox is selected by default and includes the name, date, time, and location of the meetings, and comments associated with them.
  5. Click 'Search Calendar.' The search results are displayed. The number of meetings matching your search criteria is displayed at the top of the screen. For each meeting, the meeting name, date, time, and location is displayed, as well as links to the meeting details, agenda, minutes, and video if these are available.
  6. Manipulate your search results if required.

Manipulating Calendar Search Results

To

Do This

Sort the records displayed on the screen

Click Group, and select the appropriate option. You can sort the records by name, meeting date, and meeting location.

Note: You can also click a column heading and use the arrows to sort the meetings, e.g., click the 'Name' column and sort the meetings alphabetically, or in reverse alphabetical order.

Export the records to Excel, PDF, or Word

Click 'Export', and select the appropriate option.

View details of a department

Click the appropriate link in the Name column.

View meeting details

Click the appropriate link in the 'Meeting Details' column, if it's available. A new screen displays details of the meeting. From this screen, you can click links to file details, action details and video. See the figure below.

Add a meeting from the InSite calendar to your Outlook calendar

Click the appropriate 'Export Calendar' icon in the 'Meeting Date' column. This icon displays next to the meeting date for every meeting in the List View, and next to the meeting name and time in the Calendar view.

View the meeting agenda

Click the appropriate link in the Agenda column, if it's available.

View the meeting minutes

Click the appropriate link in the Minutes column, if it's available.

View the meeting video

Click the appropriate link in the Video column, if it's available.

Calendar View

'Calendar View' displays the meetings in the specified date range in calendar form. If no criteria is entered in the Search textbox, it will return all meetings for the specified date range. You can view the calendar by day, week, month, or timeline (three-day periods, the default being the current date plus the next two days).

The Legislation Tab

Searching Legislation

The Legislation tab allows you to search through all the details of past and current legislation produced by the Township of Langley.

  1. Enter your search criteria (keywords) in the Search textbox (optional).
  2. Select a date range from the Date Range drop-down menu.
  3. Select the type of legislation from the Type drop-down menu.
  4. Select the appropriate checkboxes to search file #, text, attachments, or other info.
  5. Click 'Search Legislation.' The search results are displayed. The number of records matching your search criteria is displayed at the top of the screen. For each record, the file number, type, status, and title is displayed, as well as the date the file was created, and the date of the final action on the file (if applicable).
  6. Manipulate your search results if required.

Notes:

  • The other info checkbox searches secondary fields related to the legislation, such as status, sponsor, or legislation type.
  • To clear the search criteria and start over, click the Legislation tab.

Manipulating Legislation Search Results

To Do This

Set the number of records displayed on the screen

Click 'Show', and select the number of records you want to display on the screen (10, 100, 500, 1000, 1000, or all records).

Sort the records displayed on the screen

Click a column heading and select the arrows to sort the records. For the 'File Created' and 'Final Action' columns, an upward arrow indicates the list is displayed in order of the oldest date, and a downward indicates the list is displayed in order of the most recent date. For the File #, Type, Status, and Title columns, an upward arrow indicates the list is displayed in alphabetical order, and a downward arrow indicates the list is displayed in reverse alphabetical order. 

Group the records displayed on the screen

Click 'Group', and select the appropriate option. You can group the records by type, status, the date the file was created, or the date the final action was taken on the file.

Export the records to Excel, PDF, or Word

Click 'Export', and select the appropriate option.

View details of a specific record

Click the appropriate link in the File # column. A new screen displays details of the file, including file text, attachments and history (actions taken in meetings and results of those actions). If there is history available for the file, you can click links to view action details, meeting details, and video. See the figure below.