Registration Help
Connect, play, create, workout, and learn in your community!
It’s easy to register for recreation and cultural programs and activities in the Township of Langley:
- Register online anytime. Sign in or create an account at tol.ca/recregister.
- Register by phone or in-person at any Township community or recreation centre during facility hours.
Have questions? Find answers to our frequently asked questions below or watch our instructional videos.
Create an account and use tol.ca/recregister to:
- Register online anytime for programs and activities.
- View drop-in activities and schedules.
- Purchase an Active Pass to enjoy unlimited access to a variety of activities.
- Search for programs and activities by categories such as age, location and keyword.
- Add programs and activities to your personal calendar so you don't miss a class.
- Securely store payment information on your account.
- Withdraw from your program or activity.
If you have any questions or need assistance with your registration account, contact any Township community or recreation centre.
Please note receipts, confirmations, contracts, waitlists and class updates will be sent to your email from communication@xplorrecreation.com or perfectmind@tol.ca.
Frequently asked questions
Account set up
| How do I set up my account in the online registration system? |
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| Which browser should I use? |
| For the best online registration experience, use an up-to-date web browser such as Chrome, Firefox, Safari or Microsoft Edge. Pop-up blockers need to be disabled for registration. |
Program and activity registration
| How do I search or apply filters to find programs when using a mobile device? |
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If you’re using a mobile device, you can find the search filter by clicking the small blue icon at the top right (highlighted in yellow in the image). The blue icon is immediately to the right of Select an Activity.
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| How do I register for a program or activity? |
| Go to tol.ca/recregister and use the search tools available in the system to browse and find the programs and activities that you’re interested in. Once you open a program or activity listing, you can click on the register button and follow the on-screen instructions to register. |
| What does it mean if a program or activity says "waitlist" instead of "register?" |
| Many programs and activities have a maximum capacity, which means they may be full. If you add yourself to the waitlist online, we can notify you if a spot becomes available. |
| If I'm on a waitlist, how will I know when a spot becomes available? |
| When a spot becomes available, you will be notified using either the phone or email on file in your account. Once you receive confirmation that a spot is available, you must confirm your spot within 24 hours. |
| How do I receive confirmation of registration and receipt of payment? |
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Registration confirmations, receipts and contracts will be sent to your email from communication@xplorrecreation.com or perfectmind@tol.ca. Waitlists, class updates and other communication regarding registered programs will be sent by rec@tol.ca. To ensure you receive emails, add communication@xplorrecreation.com, perfectmind@tol.ca and rec@tol.ca to your safe senders list so emails are received in your inbox and not your junk folder. If you find an email in your junk folder, you can mark it as “not junk” so future communication will go to your inbox. |
| How do I register someone who is not the listed age for a program or activity? |
| We follow industry standards when setting ages for most of our courses. All participants must have a birthday in the system to be recognized within the required age range. You can update your account in the system to add a birthday if you don’t have one previously entered. If you or your child is not in that age group, please contact a Recreation Programmer in person at the community or recreation centre where the program is located for permission to register. |
| How do I withdraw from a program or activity? |
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| How do I transfer to another program or activity? |
| Please contact any of our community or recreation centres by phone to transfer to another program or activity. |
| Can I register in-person or by phone? |
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You can register by phone by calling any of our community or recreation centres, however for speed and efficiency, we encourage you to use our online registration system at tol.ca/recregister.
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| Is it safe to register online? |
| Yes. The Township of Langley follows industry standards in protecting your personal information in the system. |
| Do I need a credit card to register online? |
| When registering online, you may use a credit card, or you can purchase an account credit over the phone by calling any Township community or recreation centre and use that credit to complete an online registration. Additionally, you can also purchase an Active Pass and enjoy access to a variety of Township facilities, services and weekly offerings. |
Managing my account
| What happens to credits on my account? |
| Credits will remain on your account until you use them in-person, by phone or online. |
| How do I change my mailing or email address? |
| You can change your mailing address and/or phone number by logging into your account and going to the My Info tab and editing the information. Please note, you will need to update the address and/or phone number for all members of your account individually. To change your email address, contact staff at any community or recreation centre and we will make the update and connect your account to your new email for continued online registration access. |
| How do I add a family member to my account? |
| You can add a new family member by logging into your account and selecting the My Info tab. You can also contact staff at any community or recreation centre for assistance. |
| Can I register online if my registration is covered by an organization such as Canadian Tire Jump Start or KidSport? |
| No. Please contact W.C. Blair Recreation Centre at 604-533-6170 to complete the application and registration process. |
| How do I cancel a post-dated payment? |
| Please contact any of our community or recreation centres by phone to cancel a post-dated payment. |
| What should I do if I have trouble using the online registration system? |
If you can’t find an answer to your question in our frequently asked questions, please email your question to rec@tol.ca, or call any of our community or recreation centres:
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