How do I register for a program or activity? |
Go to tol.ca/recregister and use the search tools available in the system to browse and find the programs and activities that you’re interested in. Once you open a program or activity listing, you can click on the register button and follow the on-screen instructions to register.
Please ensure a birthdate (including year) is entered for everyone on your registration account. Otherwise, you will receive an error message stating “the attendee is not eligible for any of this activity’s fees.” If you receive this message during the registration process, please visit or call your local recreation facility or the Civic Facility during business hours to add a birthdate.
Using a mobile device? You may need to click the blue 'Y' to open the filters.
Additionally, you can register for a program or activity by visiting or calling your local recreation facility or Civic Facility during business hours.
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How do I search or apply filters to find programs when using a mobile device? |
If you’re using a mobile device, you can find the search filter by clicking the small blue icon at the top right (highlighted in yellow in the image). The blue icon is immediately to the right of Select an Activity.

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Is it safe to register online? |
Yes. The Township of Langley follows industry standards in protecting your personal information in the system. |
Which browser should I use? |
For the best online registration experience, use an up-to-date web browser such as Chrome, Firefox, Safari or Microsoft Edge. Pop-up blockers need to be disabled for registration. |
Do I need a credit card to register online? |
When registering online, you may use a credit card, or you can purchase an account credit over the phone by calling any Township community or recreation centre and use that credit to complete an online registration. Additionally, you can also purchase an Active Pass and enjoy access to a variety of Township facilities, services and weekly offerings. |
Can I register in-person or by phone? |
You can register by phone by calling any of our community or recreation centres, however for speed and efficiency, we encourage you to use our online registration system at tol.ca/recregister.
You can register in-person at the following locations:
- Aldergrove Community Centre
- George Preston Recreation Centre
- Walnut Grove Community Centre
- W.C. Blair Recreation Centre
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How do I receive confirmation of registration and receipt of payment? |
Registration confirmations, receipts, contracts, and waitlist notifications will be sent to your email from communication@xplorrecreation.com or perfectmind@tol.ca.
Class updates and other communication regarding registered programs will be sent from rec@tol.ca.
To ensure you receive emails, add communication@xplorrecreation.com, perfectmind@tol.ca and rec@tol.ca to your safe senders list so emails are received in your inbox and not your junk/spam folder. If you find an email in your junk/spam folder, you can mark it as “not junk/spam” so future communication will go to your inbox.
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How do I register someone who is not the listed age for a program or activity? |
We follow industry standards when setting ages for most of our courses. All participants must have a birthdate in the system to be recognized within the required age range. To add a birthdate, please visit or call your local recreation facility or Civic Facility during business hours.
If you or your child is not in that age group, please contact a Recreation Programmer in person at the recreation facility where the program is located for permission to register.
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How do I transfer to another program or activity? |
Please contact any of our community or recreation centres by phone to transfer to another program or activity. |
How do I withdraw from a program or activity? |
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How does address verification affect other programs, such as fitness classes or The Outdoor Experience? |
At this time, address verification for priority registration only applies to swimming lessons, and waterpark sessions and reservable group area bookings at The Outdoor Experience; it does not impact other programs. However, we do recommend all Township residents verify their address to ensure a smooth registration process at all times.
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The registration system says “Public registration is closed” for swimming lessons, what do I do? |
As of fall 2024, Township residents have priority for swimming lessons. Priority registration will open seven days prior to public (non-Township residents) registration.
If you are a resident of the Township and see this message, this means your Township address has not been verified on your account. To verify your Township address, visit your local recreation facility or the Civic Facility during business hours, or submit an Online Township Address Verification Form.
If you are not a resident of the Township and see this message, you will need to wait until public (non-Township) registration is open before you can register for swimming lessons.
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What does it mean if a program or activity says “waitlist” instead of “register?" |
Many programs and activities have a maximum capacity, which means they may be full. If you add yourself to the waitlist online, we can notify you if a spot becomes available.
Customers on a waitlist will receive an automated email when a spot becomes available, from perfectmind@tol.ca with the subject line “Pending Confirmation Details.” Learn more.
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If I'm on a waitlist, how will I know when a spot becomes available? |
If a spot becomes available, the next customer on the waitlist will receive an automated email from perfectmind@tol.ca with the subject line “Pending Confirmation Details.” Within the email, you will have the option to confirm or decline the spot within a timeframe. Learn more.
Waitlist notification emails will be sent to the email address on the registrant’s account. Example: If a child is on a waitlist, the email will be sent to the email address on the child’s account (not the primary account).
If there is no email address on your account, please contact staff to update it. Staff will attempt to contact customers via phone as we transition to automated notifications.
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How do I register when a waitlist spot becomes available? |
If a waitlist spot becomes available, the next customer on the waitlist will receive an automated email from perfectmind@tol.ca with the subject line “Pending Confirmation Details.” Within the email, click the “Confirm” button/link to register for the spot and pay for the course within a timeframe. Learn more.
If you no longer want to register in the program/activity, click the “Decline” button/link to decline the spot, and the system will notify the next person on the waitlist.
View a how-to guide.
Alternatively, you may contact one of our recreation facilities during business hours, and staff can assist with your registration.
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What do I need to do to ensure I will receive waitlist notification emails? |
Individuals must have an email address on their profile to receive automated waitlist notification emails.
Ensure all family members on your account have an email address on their profile. Example: If a child is on a waitlist, the email will be sent to the email address on the child’s account (not the primary account). We recommend that any minor children use the same email address as the primary account holder email that is associated to their account login.
If you have not already, create an online login for your family account, which is required to be able to confirm or decline a spot from the waitlist notification email.
Check that perfectmind@tol.ca is on your safe sender list so that the email does not go into your spam/junk inbox.
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I received a waitlist notification email but the “Confirm/Decline” buttons are not working, what do I do? |
For regular courses: Customers will have 36 hours from the time the email is sent to confirm or decline the spot. The expiry time is included in the email. After that time, the spot will be offered to the next person on the waitlist and the links within your email will no longer be valid.
For drop-in courses: Customers will have 23 hours from the time the email is sent to confirm or decline the spot. The expiry time is included in the email. After that time, the spot will be offered to the next person on the waitlist and the links within your email will no longer be valid.
Please note: Course registration end dates/times may apply and customers will not be able to register after those have passed.
If you receive an error message prior to the expiry time, or wish to be readded to the waitlist, contact one of our recreation facilities during business hours for assistance.
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How do I review which programs/activities I am on a waitlist for? |
Log in to your registration account and navigate to the “Attendance History” section. The programs/activities which are displayed as “Waiting” under the “Status” column are the ones you are on a waitlist for.
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What if I’m already registered in a program/activity, and I receive a waitlist notification for a different program/activity and want to switch? |
You may register in the new program/activity and then withdraw from the other one. Withdrawal fees will apply if less than 5 days’ notice is given. Visit tol.ca/recreginfo for full information about withdrawals and refunds.
Please note swimming lesson participants cannot be registered for more than one set of lessons at a time. Learn more about swimming lesson waitlists.
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Will all registration waitlists be transitioning to automated email notifications? |
Most program waitlists will be transitioning to automated email notifications, with the exception of licensed preschool and Active Beyond The Bell.
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